What surveys require an SCH review?/
|What surveys require an SCH review?|
All surveys that are conducted by, or on behalf of, a Commonwealth Government agency, and that involve 50 or more businesses, are subject to an SCH review.
It includes surveys that are:
- to measure or evaluate a program, scheme, or policy
- pilot tests and post enumeration surveys
- to measure client satisfaction
- using unsolicited approach methods. This is where the researcher contacts the respondent for their particular participation without their prior consent to be contacted. Examples: cold phone calls, targeted mail and email where the business has not previously agreed to be contacted for your particular survey
- conducted by a consultant/university on behalf of the Commonwealth agency
- influenced by or branded by a Commonwealth agency.
What surveys do not require an SCH review?
The following are examples of the type of surveys that are generally not subject to an SCH review:
- surveys not directed to businesses
- surveys only involving Government agencies, households, or individuals who are not representing a business
- surveys directed to fewer than 50 businesses
- administrative collections. This is when the data is collected for compliance or administration of a Government program, and the identity of each business is vital. Examples: tax returns, licence applications, Government grant applications
- surveys that use solicited approach methods. This is where the respondent has a prior agreement for contact by the Commonwealth agency, or the respondent is approached passively which requires the respondent to make an active effort to participate in the survey. Examples: a passive link to a customer feedback survey on the Government agency's website, contacting businesses that have volunteered to be on a survey panel, advertising on industry newsletters, contacting businesses who agreed to complete a survey as part of a mutually beneficial contractual arrangement.
When does my survey require re-approval?
Surveys which undergo significant changes require re-approval to ensure that the level of provider load remains justifiable and the survey remains fit-for-purpose.
Repeating surveys require re-approval when the SCH approval period expires. The approval period is stated in the SCH approval letter, which is provided after a successful SCH review.
What is a 'business'?
A 'business' is a legal entity (or group of legal entities) engaged in the purchase, production or sale or goods or services in Australia. These are most likely to be persons (as sole proprietors or in partnerships), trusts, and corporations.
It includes organisations that are legally not-for-profit, but are engaged in the purchase, production or sale of goods or services. Examples: private schools, hospitals, charities and voluntary organisations.
It excludes Commonwealth, State and Territory, and Local Government agencies.
Do surveys approaching individuals require an SCH review?
If the individuals are being approached to provide information about the businesses with which they are associated, then the survey requires and SCH review.
Examples: doctors surveyed about the hospital they work in, plumbers surveyed about their sole trader business, teachers surveyed about their students or school, company directors surveyed about their organisation, volunteers surveyed about their charity shop, etc.
What is a 'survey'?
A 'survey' (sometimes referred to as a 'statistical collection') is an activity involving the collection of data directly from businesses, in a structured format, primarily for the purpose of producing summarised information or scientific inferences.
It includes surveys that are measuring client satisfaction, evaluating programs or policies, pilot tests, post enumeration surveys, and surveys for public interest (not solely for Government purposes).
It excludes informal enquiries, unstructured interviews, focus groups, investigations, and the collection of data for administrative purposes such as tax returns, license applications and subsidy applications.
What does 'conducted by, or on behalf of, a Commonwealth Government agency' mean?
It includes situations where the Commonwealth Government agency is involved in at least one of the following ways:
- Completely manages and conducts the survey
- Manages the contract for the survey to be conducted by an external survey consultant
- Influences or contributes to the survey content or design
- Provides Commonwealth Government agency branding or endorsement
It excludes situations where the Commonwealth Government agency is only providing a research grant for the survey and business respondents are not informed of this.
In general, 'Commonwealth Government agency' is defined by the Australian Government departments and agencies and Australian Government councils, committees and boards directories.
Contact us if you are unsure whether your agency or survey situation requires SCH involvement.